Exploring the Partnership of Customer Experience and Intelligence
Data has become such an integral factor in allowing organizations to identify customer expectations, market trends, and growth opportunities. Learn more about how data can be a competitive advantage for any business looking to enhance its digital experiences.
Jim Hertzfeld, Digital Strategy Chief Strategist at Perficient, talks about how data and digital are shaping the customer experience today. Jim highlights how businesses are using data to better understand their customers and provide a better experience. And he shares his perspective on how data and analytics are becoming increasingly more important in the UX ecosystem.
Explore our resource hub for the latest digital essentials content.
Check out our client successes that have improved customers’ lives and promoted business growth.
Connect with our host Arvind Murali, Data Chief Strategist at Perficient.
Learn more about Perficient's Data + Intelligence expertise.
Brought to you by Perficient, Inc. of Intelligent Data